IMPACT OF QUALITY SYSTEM ON STATUS AND DEVELOPMENT OF THE LIBRARY IN THE SCIENTIFIC VETERINARY INSTITUTE „NOVI SAD”

Abstract

In order to be included into global world courses the Scientific Veterinary Institute in Novi Sad has decided to implement the quality management system based on process approach in accordance with the requirements of the international standards ISO 9001 as well as the laboratory accreditation based on the international standard ISO 17025. As one of the key parts of the Institute, Library played important role during the establishment and implementation as well as during the maintenance and improvement in the quality system. The Library adopts the new working tools by which it fits into modern trends of librarianship. With the help of the quality system management the Institute Library has become a leading specialized library within the scientific institutes in Serbia. The implementation of the Institute’s quality system management and its impact are illustrated by the examples from the Library.